Handshake an wholesale marketplace



View Figma Files Of Handshake Sales Channel

Description

  • May, 2022

As a Senior Product Designer, I worked on Handshake, a wholesale marketplace owned by Shopify. The platform was designed to connect retailers with reliable suppliers, allowing retailers to discover and purchase products. While the retail side of the marketplace was open to everyone, the supply side was exclusive to Shopify ecosystem accounts.

I was the lead product designer for the team responsible for the supplier side of the marketplace. My role involved shaping the product and user experience from end to end. I also had the opportunity to mentor a colleague on this project, guiding them from an intern to a junior product designer.

My Contributions

  • I was part of trifecta leadership for the team that ownned the marketplace's supply.
  • Involved in creating strategy, mission, and vision for the area.
  • Influencing the team roadmap by presenting a summary of qualitative and quantitative research.
  • Close collaboration with the main UX researcher and conducting a few research initiatives independently.
  • Collaborated with the broader design organization within Shopify, particularly with the system design (Polaris) team as well as with teams working on other sales channels.
  • Delivery of all kinds of design assets: Lo-Fi and Hi-Fi mockups, flowcharts, journey maps, etc.
  • Presentations to the main stakeholders and other teams at Shopify, not just within our own department.
  • While working on the product, I wrote a blog post for UX Shopify about my approach to the design feedback.